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Return Policy

Within 30 days of date ordered, any merchandise that has not been opened may be returned along with this packing list. DVD's must be returned intact in their plastic wrap. For exchanges and returns, the customer is responsible for the cost of shipping items back to us. If you received damaged goods or incorrect merchandise, we will reimburse you for the cost of returning the package to us, and you will not be charged for the shipping cost of your replacement order.



Return Instructions

1.
 Contact us, or call 808-845-8567 to arrange for a return.
2.
Include the packing list or a copy with your return. Clearly mark the items you are returning and write the reason for return next to the item.
3.
Pack and seal the merchandise securely in the original package. For your protection, please use a trackable shipping method. No C.O.D. shipments accepted. Mail your return to: Generation Kikaida, c/o JN Productions, Inc., 2153 N. King St., Ste. 316, Honolulu, HI 96819

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